Infrastructure Monitoring and Management
The Process: Effective IT risk management and compliance starts with identification of actual infrastructure assets --- desktops, laptops, PDA's, servers, printers, network components, and software. Once assets are discovered and logged, any new assets that access the network are automatically tracked as potential rogue devices unless cleared by authorized personnel. Continuous infrastructure monitoring captures all the metrics needed for security and compliance audits. This captured information is stored in an ultra-secure portal that can only be accessed by authorized corporate and audit personnel.
Proven Technology: Software as a Service (SaaS) technology is deployed in a matter of just a few days and starts reporting in minutes after deployment. No additional hardware or system pre-cursors are required for implementation resulting in Rapid deployment, quick ROI. This technology is proven in worldwide use by several hundred global Fortune 100's, with Co-Lo sites around the world supporting over 2 million desktops, and 100,000 servers.
| Services include: |
Asset Management |
Portfolio Investment Analytics |
Configuration Management |
Performance & Capacity Management |
Change Management |
SLA Management |
Vulnerability Management |
Patch Management |
File/Software/Patch Distribution |
Regulatory Compliance Audit Data |
The Results: All infrastructure changes, SLA, security and performance metrics are collected in an information portal. An additional service allows this captured data to be parsed against controls for Federal, State and Privacy regulations that the user organization has to comply with, and a report is produced regarding compliance status. Compliance auditors just access the information portal to retrieve audit data thus saving IT personnel and auditors many days of effort in collecting data for audits. ROI is realized in substantial savings of time and costs for compliance audits.